Back to the archive

The encyclopedia · Strategy & Leadership · Strategic decision · 2023–2025

East Buy lost its star streamer — GMV dropped 39%, revenue down 32%

East Buy's livestream ecommerce rose on one star. When Dong Yuhui left, GMV fell from ¥14.3B to ¥8.7B and revenue dropped 32%.

East Buy · Dongfang Zhenxuan · 东方甄选 · 2025-08

What happened

East Buy was born from crisis. When China banned for-profit tutoring in 2021, New Oriental, the country's largest education company, pivoted to livestream ecommerce. In June 2022, former teacher Dong Yuhui went viral on Douyin with his poetic, philosophical style of selling products — reciting poetry while selling rice, teaching English while explaining steak cuts. East Buy's market cap peaked at over HK$75 billion, making it one of the most dramatic corporate turnarounds in Chinese business history.

But the business was built on one person. East Buy's entire traffic came from Dong Yuhui's live streams, and management had no plan for what happened when he left. In December 2023, the 'Xiaozuowen' incident broke: East Buy's social media editor publicly claimed that the script Dong Yuhui was reading had been written by the team, not by him. The dispute escalated into a full public crisis, with fans taking Dong Yuhui's side. He was briefly suspended, and East Buy's stock lost HK$4 billion in a single day.

Dong Yuhui returned, but the relationship was broken. In 2024, East Buy sold his independent account '与辉同行' (Yuhui Together) to him. His departure was the beginning of the collapse. In FY2025 (ending May 2025), East Buy's total GMV fell from ¥14.3 billion to ¥8.7 billion, a 39% decline. Revenue dropped 32.7% from ¥6.5 billion to ¥4.4 billion. Net profit, including one-time items from the separation, crashed 98% to only ¥6.2 million.

The core business was still profitable — excluding the Yuhui impact, continuing operations net profit rose 30% to ¥135 million. But the trajectory was clear: East Buy went from a market phenomenon to a niche player in one year. The company that was once valued at over HK$75 billion was now worth a fraction of that.

Why it happened

  • East Buy's entire business model was built around one streamer's personal appeal — Dong Yuhui drove the traffic, and the brand had no independent draw without him.
  • Management mishandled the relationship publicly: the Xiaozuowen incident aired internal conflict, damaged trust with fans, and accelerated Dong Yuhui's departure.
  • After Dong Yuhui left with his brand, East Buy could not replace his traffic — GMV fell 39% from ¥14.3B to ¥8.7B, and revenue dropped 32.7%.
  • The company failed to diversify its talent base or build a platform that could survive losing its star — there was no moat beyond one person's charisma.
What it costGMV ¥14.3B→¥8.7B; revenue ¥6.5B→¥4.4B; market cap down 80%costly

The lesson

When a business is built around one person's charisma, it is not a business — it is a talent show. East Buy had no moat beyond Dong Yuhui, and when he left, the audience left with him.

Aftermath

East Buy's remaining business shifted to self-produced products (732 SKUs, 43.8% of GMV) and its own app (15.7% of GMV). Continuing operations net profit rose 30% to ¥135 million, showing the core could still generate income without Dong Yuhui. But the scale was dramatically smaller — from ¥14.3B GMV to ¥8.7B. The company maintained a paid membership program (264,300 subscribers) and had ¥5.1B in cash, but the growth story was over. East Buy became a cautionary tale for every Chinese company that built its livestream ecommerce on a single star.

Sources

spotted an error? The club wants to know.

Comments · 0

    Sign in to join the comments.

    More like this

    Somewhere, someone solved the problem this company failed at. 2nd Opinion →