Back to the archive

The encyclopedia · Strategy & Leadership · Strategic decision · 2026

Cinnabon dropped its Bachelorette collab over Taylor Frankie Paul's abuse probe

A week after unveiling its Swirled Soda tie-in with two reality shows, Cinnabon ended it over a domestic-violence investigation involving the star.

Cinnabon · 2026-03-17

What happened

On 9 March 2026 Cinnabon unveiled a 'Swirled Soda' promotion tied to two reality shows, ABC's The Bachelorette and Hulu's The Secret Lives of Mormon Wives, with themed cups and packaging. A week later the tie-in was gone.

On 16 March, TMZ reported that police in Draper, Utah were investigating a domestic-violence case involving Taylor Frankie Paul, the Mormon Wives star and Bachelorette contestant.

On 17 March Cinnabon said it had 'made the decision to terminate its collaboration' because the allegations 'no longer align with our brand values'. Production on Mormon Wives was paused the same week. The promotion had been live for about eight days.

Why it happened

  • The collaboration's whole point was the shows' wholesome family image, and a domestic-violence investigation centred on its lead cast member contradicted it in the first week.
  • Cinnabon's customers are families in malls and airports; the investigation put the brand's name next to a domestic-violence story on every news feed.
  • The tie-in was new, so the sunk cost was small: cutting it days after launch cost less than defending it for a season.
What it costPulled a national collab eight days after launchcostly

The lesson

The freshest collab dies fastest: the promotion was eight days old, so walking away cost Cinnabon little while the shows took the hit. New tie-ins are the cheapest to cut.

Sources

spotted an error? The club wants to know.

Comments · 0

    Sign in to join the comments.

    More like this

    Somewhere, someone solved the problem this company failed at. 2nd Opinion →