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The encyclopedia · Advertising & PR · Marketing decision · 1970

Glass marbles made Campbell's soup look hearty — the FTC charged deception

Mar 1969: the FTC charged Campbell Soup over commercials using glass marbles to push vegetables to the surface — the hearty soup was staged.

Campbell Soup Company · 1970

What happened

Campbell's soup commercials looked hearty because of a trick at BBDO: the agency's art director placed a layer of glass marbles in the bottom of each bowl, so the vegetables floated up into a dense, appetizing raft on camera. What viewers saw as the soup's character was staging — the marbles displaced broth so produce appeared far more plentiful than in the can.

The FTC charged Campbell's in March 1969. Five law students, calling themselves SOUP — Students Opposing Unfair Practices — petitioned the Commission to demand corrective advertising telling consumers the soup was not as hearty as shown: one of the first citizen interventions in an FTC case. Campbell's settled with a consent agreement in 1970, and after the company stopped using marbles the Commission closed the proceeding in 1972.

The marbles case, alongside the Colgate mock-up decision, drew the line food advertising still observes: styling that manufactures an attribute the product lacks is deception, and citizens can force an agency to act when it hesitates.

Why it happened

  • Glass marbles in the bowl pushed vegetables to the surface — the hearty look was staging, not the product.
  • Five law students as SOUP petitioned the FTC for corrective advertising — among the first citizen interventions at the agency.
  • Campbell's settled by consent in 1970 and dropped the trick; the proceeding closed in 1972.
What it costconsent order; marbles bannedembarrassing

The lesson

Food styling that manufactures an attribute the product does not have is deception: the viewer buys what the picture promises, and regulators can order the trick retired.

Aftermath

The marbles retired; food styling survives within the lines this case helped draw. The SOUP petition pioneered the citizen challenge that later pushed the FTC toward corrective advertising.

Sources

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