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Borders UK entered administration in 2009 — 45 stores gone, 1,150 jobs lost

Borders UK built 45 bookstores with cafes and Paperchase concessions — then administration in Nov 2009 closed every one and cost 1,150 jobs.

Borders Group · 2009-11-26

What happened

Borders Group entered the UK in 1997 by buying the Books Etc. chain. It opened large-format bookstores under the Borders brand, each featuring a Paperchase stationery concession and a Starbucks cafe. The format was a success in the mid-2000s, winning Chain Bookselling Company of the Year in 2006 and 2007.

In September 2007, the struggling US parent sold its UK business to Risk Capital Partners for just £10 million, retaining a small stake. The chain had 45 Borders and Books Etc. stores at the time. By late 2009 it was running out of cash and could not raise enough to trade through Christmas.

Borders UK entered administration on 26 November 2009. The administrator, MCR, initially tried to find a buyer while running closing-down sales, but on 22 December announced that all 45 remaining stores would close. By Christmas Eve, all 1,150 staff were made redundant. A dispute with publisher Hachette over selling its titles without permission added to the chaos.

The Borders brand was later acquired by Barnes & Noble for its trademark value, while the Books Etc. brand and database were bought by an independent online seller. The brand continued in the Middle East under franchise. But Borders UK's 12-year run on the British high street was over.

Why it happened

  • Borders UK was sold cheaply in 2007 because the US parent needed cash — the new owner never had the capital to modernise the chain for online competition from Amazon
  • The large-format store model with expensive leases was unsustainable as books moved online, and the cafes and stationery concessions could not offset falling book sales
  • The timing was catastrophic: the 2008 financial crisis hit consumer spending just as the chain needed investment it could not raise
What it cost45 stores, 1,150 jobs, £10M sale, administrationcostly

The lesson

A bookstore chain cannot be saved by adding coffee and stationery if the underlying economics of the lease footprint no longer work — a fire-sale buyer without turnaround capital cannot save it.

Sources

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    Somewhere, someone solved the problem this company failed at. 2nd Opinion →