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Bodal's ¥1bn Tmall store closed in a night when the brand split with its operator

Skincare leader Bodal shut its ¥1bn Tmall flagship in February 2025 after the founder ended an 11-year partner deal with operator Shangya.

Bodal (博乐达) · 2025-02-10

What happened

Bodal built a skincare brand around super-molecular salicylic acid, reaching ¥1bn in annual GMV and selling its star salicylic mask to ¥300m a year, used by 700+ public hospitals and 2,000+ private clinics. The brand married its operator in 2014: co-founder Zhong Jinlu's company Shangya (瑞志) ran distribution under an exclusive, no-term licence, and in 2018 a 30% stake was transferred to the founder in exchange for that licence.

On December 20, 2024 the founder Lü Shaoxiang sent a notice in the shareholders' WeChat group, unilaterally ending the partnership and cancelling Shangya's authorisation. The Tmall flagship store closed in early February 2025, and Shangya said it was shutting down with all staff released. Zhong's public complaint accused Lü of 'kicking the donkey once the mill stops' after Shangya had spent tens of millions on clinical research and hundreds of millions on science outreach.

The collapse was front-page for beauty e-commerce: 'Bodal closes its store' topped social-list hot searches in late February 2025. The brand's own store entities relaunched under '重新启航' (setting sail again), but the disruption left agents and livestream anchors without stock for months and the flagship channel damaged.

Why it happened

  • Bodal handed its entire commercial channel to one operator under an unwritten expectation of permanence — a single founder's notice in a WeChat group ended nine years of it overnight.
  • The 2018 deal traded a 30% stake for an exclusive licence with no exit terms, so neither side had a clean off-ramp when trust broke over counterfeit-control and commercial-secret accusations.
  • Recycling the brand's single channel through one company concentrated all channel risk: when the operator closed, the flagship store went with it and took sales and public trust with it.
What it costA ¥1bn flagship store shuttered overnightcostly

The lesson

A brand resting its channel on one operator is a phone call from closing its store. Bodal's ¥1bn flagship died the weekend the founder cancelled the licence — the operators left with the channel.

Aftermath

Bodal reopened new store entities under its own parent company within days, with '重新启航' fan-welfare pricing, and said its sales network had 'basically recovered'. But the flagship's abrupt closure and the public dispute over counterfeit goods and commercial secrets became a case study in brand-operator risk, cited across beauty e-commerce media. Shangya's new legal entity applied for deregistration, and its operated public account was cut off from the brand.

Sources

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