The encyclopedia · Advertising & PR · Marketing decision · 2025
BLCKMNTN's shilajit 'restore your health' claims upheld by the RCC as medical advertising
BLCKMNTN sold a shilajit supplement promising to 'address problems at the source' and 'restore health'. The RCC read it as disease claims.
BLCKMNTN · 2025-04-16
What happened
BLCKMNTN's website sold a single product, BLCKMNTN Authentic Shilajit, a food supplement. Its homepage and mission pages carried claims like "We believe in addressing problems at the source, instead of only fighting the symptoms", "It is our mission to help people restore their health", and product benefits including better skin health, a stronger immune system and improved mental clarity.
A complainant argued these were impermissible medical and health claims for a food supplement — that a foodstuff may not be attributed properties of preventing, treating or curing disease, and that the benefits claims were unauthorised health claims.
BLCKMNTN defended the first two as the owners' personal mission and motivational slogans, not product claims. For the benefit claims it conceded entirely, apologised, said the claims were overlooked, and confirmed they had already been removed.
The RCC chairman ruled the 'mission' wording must be read in the context of the product claims around it, so the average consumer took 'addressing problems at the source' and 'restoring health' as claims that the supplement could treat health problems — a medical claim for a foodstuff. The benefit claims breached the unauthorised-health-claims rule. He recommended the advertiser not advertise in that manner again.
Why it happened
- 'Stop treating symptoms, fix the source' and 'restore your health' are medical promises wearing a mission statement's clothes
- A food supplement has no licence to imply it can cure disease, and the wishes of the founders do not change how a consumer reads the page
- The benefit claims were conceded the moment they were challenged — the company had published them without anyone checking the health-claims rule
The lesson
Motivational wording is judged by context, not intent. A supplement that promises to 'restore health' or 'fix problems at the source' makes a medical claim, whatever the founders meant.
Aftermath
The RCC chairman found the mission-style claims breached Article 2 of the Dutch Advertising Code via Regulation (EU) 1169/2011 and Article 5.2 of the CAG, and the benefit claims breached Article 2 via Regulation (EC) 1924/2006 and Article 5.1 of the CAG. The first two drew a recommendation to stop; the benefits recommendation applied only insofar as still necessary, since BLCKMNTN had already removed them after conceding the complaint.
Sources
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