Back to the archive

The encyclopedia · Advertising & PR · Marketing decision · 1999–2000

Benetton put America's death row in its ads — Sears tore up the contract

Twenty-six condemned men, a 96-page magazine supplement, and a clothing brand. States called for boycotts, Missouri sued, and the partnership ended.

Benetton Group

What happened

For eighteen years, from 1982, photographer Oliviero Toscani made Benetton's ads the most argued-about in fashion: a priest and a nun kissing, a man dying of AIDS beside his family, three pig hearts labelled 'white', 'black' and 'yellow'. The clothes were barely in the pictures. The formula worked — until late 1999, when Benetton's new campaign turned to America's death row.

Titled 'We, On Death Row', the campaign ran photographs and sympathetic profiles of 26 condemned men, launched with a 96-page supplement in the February 2000 issue of Talk magazine. The reaction was not the usual controversy. Pennsylvania's attorney general called for a nationwide boycott, the California Assembly passed a resolution urging one, and Missouri sued the company, alleging it had misrepresented its intentions to gain access to the inmates. 'Death row is not for sale,' the state's attorney general said.

Then the money moved. Sears tore up a newly signed franchise agreement and pulled Benetton-labelled clothes from its shelves in February; families of murder victims whose killers appeared in the campaign picketed the company's Fifth Avenue office. Benetton's spokesman admitted the company 'maybe didn't fully calculate the emotional reaction'; Toscani expressed no regret. Within the year, his eighteen-year partnership with Benetton was over.

Why it happened

  • Shock advertising spends goodwill the brand did not create — each campaign had to be more shocking than the last, and death row is where that escalator ends.
  • The campaign took a side in a live political fight and was surprised to be treated as a participant rather than a commentator.
  • Retail partners carry the brand's risk without its control: the moment shoppers complained, Sears had every reason to cut and none to stay.
What it costSears contract, 18-year partnershipembarrassing

The lesson

Controversy is a borrowed audience — it works until the subject talks back, and the partner paying for shelf space will always settle the argument faster than you will.

Sources

spotted an error? The club wants to know.

Comments · 0

    Sign in to join the comments.

    More like this

    Somewhere, someone solved the problem this company failed at. 2nd Opinion →