In March 2015, Lord & Taylor launched its Design Lab line by concentrating every asset on one paisley asymmetrical dress. The chain paid magazine Nylon for a native article and an Instagram post — both reviewed and approved by Lord & Taylor — and paid 50 fashion influencers between $1,000 and $4,000 each, plus the dress, to post photos of themselves wearing it over a single coordinated weekend. The posts reached an estimated 11.4 million users, and the dress sold out.

Nothing about the arrangement was disclosed. None of the approved influencer posts revealed that the dress was free, that the poster was paid, or that the weekend was an ad campaign, and the Nylon content carried no advertising label either. On 15 March 2016 the FTC charged Lord & Taylor with deceptive advertising: paid content presented as independent opinion.

The settlement — a consent order with no monetary penalty — barred Lord & Taylor from misrepresenting paid endorsements as independent and required clear disclosure of any material connection 'in close proximity' to the endorsement, with the program placed under monitoring. A company spokeswoman said Lord & Taylor had taken immediate action once the disclosure problems came to its attention; the FTC's Mary Engle put the standard plainly: advertising must be identifiable as advertising.

FTC charged deception and imposed a consent order requiring clear disclosure of material connections in close proximity to endorsements, with monitoring.

The campaign was engineered to look spontaneous — same dress, same weekend, no labels — which is precisely what made it deceptive under FTC law.

The brand approved the content, including Nylon's post, while presenting it as independent editorial opinion; undisclosed control is the deception.

The dress sold out, which taught the wrong lesson: the concealment worked commercially until a regulator priced it.

If the audience reads a paid post as independent opinion, disclosure is not decoration — controlling content while hiding the payment is deception, not marketing.

The case became the FTC's reference action for native advertising and influencer disclosure, cited in the agency's endorsement guides and in every compliance memo on paid social. Lord & Taylor itself liquidated in 2021, but the consent order's disclosure standard outlived the store.

FOLLOW THE EVIDENCE

The sources

  1. FTC — FTC's Lord & Taylor case: In native advertising, clear disclosure is always in style ftc.gov
  2. USA Today — Lord & Taylor settles FTC charges over paid Instagram posts usatoday.com
  3. FTC legal library — Lord & Taylor, LLC, In the Matter of ftc.gov