The encyclopedia · Advertising & PR · Marketing decision · 2026
The Turmeric Co's website testimonials pushed a health cure — the ASA banned them
Blurred words still implied the turmeric shots could treat or prevent illness; the watchdog banned the testimonials and the brand withdrew them.
The Turmeric Co · 2026-08-05
What happened
The Turmeric Co, sold by Innate-Essence Ltd, ran customer testimonials on its own website to promote its turmeric drinks. The testimonials named conditions and implied the shots could prevent, treat or cure illness, even where the brand had blurred or blanked out the specific disease words.
The Advertising Standards Authority investigated and found the testimonials still conveyed that the product could treat or prevent disease, in breach of CAP Code rules 15.6 and 15.6.2, which govern health and nutrition claims in food and drink advertising. Presenting the drinks as a way to ward off or fix illness is a claim no food can make without authorised approval.
The brand had already removed the testimonials by the time of the ruling. The ASA nonetheless upheld the complaint and ruled the testimonials must not appear again in the complained form.
It was not the brand's first run-in with the watchdog over the same kind of claim: The Turmeric Co was also banned in 2021 for a Facebook post making similar health claims. The 2026 ruling was published on 5 August on the company's own site.
Why it happened
- Blurring a disease word does not blur the claim: the testimonial still tells a reader the drink treats the named condition
- Customer testimonials are not a free pass — a food brand is equally bound by the health-claims rules when it republishes its buyers' words as its own marketing
- Recidivism shows the slip was systemic, not a one-off: the same health-claim habit was already banned in 2021
The lesson
Deleting the sharp word is not deleting the claim. Testimonials implying a food treats illness breach the health-claims rules either way — and doing it twice makes the pattern unmistakable.
Aftermath
The ASA upheld the complaint on 5 August 2026 and ruled the testimonials must not appear again. The brand had already removed them. It was the second ban for the same style of health claim, following a 2021 ruling over a Facebook post.
Sources
- ASA ruling: Innate-Essence Ltd t/a The Turmeric Co (website)
- The Grocer: The Turmeric Co ASA ruling — the tightrope health brands must walk
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