The encyclopedia · Advertising & PR · Marketing decision · 2026
Gwihanjokbal claimed 16 new stores in two months — one actually opened
The jokbal franchise told applicants '16 stores opened in May–June'. One did. The KFTC ruled the ads false and fined the franchisor ₩201 million.
Gwihan Saramdeul · 2026-06-01
What happened
Gwihanjokbal is a South Korean franchise brand selling jokbal (braised pig's trotters). Its franchisor, Gwihan Saramdeul, ran a startup-consultation homepage aimed at prospective franchisees. From April to July 2022 the homepage advertised that '16 stores opened in May–June'. In reality one store — the Yeoksam branch — opened in that two-month window. Of the other fifteen claimed stores, seven opened at different times, and eight had not opened at all by December 2023.
The franchisor also hid the economic benefits it received from suppliers, which franchise disclosure law exists to reveal. In 2020 it received ₩141,145,000 from nine suppliers and omitted it entirely from its information disclosure documents. In 2021 benefits of roughly ₩174,856,000 from one sauce supplier — 22% of annual transaction volume — were reported as 11%. The defective disclosure document stayed registered from April 2021 to October 2023.
On 1 June 2026 the Korea Fair Trade Commission announced sanctions: the store-count ads violated the Fair Labeling and Advertising Act as false or exaggerated advertising, and the disclosure omissions violated the Franchise Business Act as deceptive concealment of material facts. The franchisor received a corrective order and a notification order, plus an administrative surcharge of ₩201 million.
Why it happened
- Franchise recruitment ads sell momentum: '16 stores in two months' signals a booming brand worth joining, while one store in two months is a different investment decision.
- Hidden rebates hide a conflict of interest: a franchisor earning 22% of transaction volume from suppliers profits when supply prices rise, which prospective owners are entitled to see.
- Two laws, one pattern — inflated growth to lure franchisees in, concealed supplier benefits in the documents meant to warn them.
The lesson
Franchise recruitment runs on checkable numbers: claiming sixteen openings when one happened is false advertising — and disclosure documents exist to stop franchisors hiding rebates.
Aftermath
The KFTC's corrective order, notification order and ₩201 million surcharge were announced on 1 June 2026. The false store-count ads ran April–July 2022; the defective disclosure document had been registered from 21 April 2021 to 5 October 2023.
Sources
- Korea Fair Trade Commission: sanction against Gwihanjokbal's franchisor for Franchise Business Act and Fair Labeling and Advertising Act violations
- FoodToday: Gwihanjokbal inflated store numbers — KFTC surcharge of ₩200 million (31 May 2026)
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