KK Super Mart, a Malaysian convenience-store chain, was found selling socks printed with the word 'Allah' — the term Muslims use for God. In March 2024 founder Datuk Seri Chai Kee Kan was charged over wounding religious feelings for selling them.

The backlash escalated beyond legal jeopardy: boycott calls spread, and multiple cases of petrol bombs being thrown at different outlets were reported.

On April 3, 2024 the King, Sultan Ibrahim Iskandar, granted Chai a 15-minute audience in which he apologised to the King and to all Muslims over the socks. The King decreed that all parties — including KK Mart — must be more careful with the products they sell, especially imported goods, and warned against exploiting the incident or inciting the public.

KK Mart also sued the socks' vendor, claiming its business had been sabotaged by the supplier.

The chain's product vetting failed on the most explosive check possible in its home market: printing a sacred word on a consumer good.

The socks were imported goods — the exact category the King later flagged when decreeing stricter care over what stores sell.

The apology, the royal audience and the vendor lawsuit all landed only after charges, boycotts and arson attacks had already happened.

Imported goods need vetting at the product level, not the category level: one printed word on one sock item put a national chain in front of its monarch to apologise.

Chai's April 3, 2024 audience with Sultan Ibrahim Iskandar closed the royal chapter: the King granted forgiveness but decreed that everyone, KK Mart included, must be more responsible with products — 'I hope this is the last time I will have to stress on this' — and warned all parties against inciting the people or prolonging the issue. The criminal charge from March stood, and the chain pressed its sabotage claim against the sock vendor.

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  1. KK Mart boss apologises to Malaysia's King over socks issue straitstimes.com